LIFETRACK
Help
Help and advice
There are a number of organisations who can provide help and support in relation to your benefits under the Main Section.
MoneyHelper
MoneyHelper provides free advice and assistance to members and beneficiaries of pension schemes in connection with any question or difficulty they may have, which they have failed to resolve with the trustees or administrators of the RWE Group.
MoneyHelper
c/o The Money and Pensions Service
120 Holborn
London
EC1N 2TD
Phone: 0800 011 3797
The Pensions Regulator (TPR)
The Pensions Regulator is a public regulatory body that protects workplace pension schemes. It has a wide range of powers to help protect pension rights of members of pension schemes and is able to intervene where trustees, employers or professional advisers have failed in their duties.
The Pensions Regulator can be contacted at:
Napier House
Trafalgar Place
Brighton
BN1 4DW
Phone: 0870 6063636
Financial advice
Before making any decisions in relation to your benefits under the RWE Group or when you are considering your retirement options, the Principal Employer and the Group Trustees strongly recommend you seek financial advice. You can find more information in relation to different types of advice you may receive on MoneyHelper's website.
If you wish to receive independent financial advice or are required by law to do so, you should contact an Independent Financial Adviser (IFA). You may be charged for their service.
None of the Principal Employer, the Group Trustees, the Group Administrator, or the Administrator of RWE Group, WTW, can offer you financial advice and nothing in this guide should be read as providing financial advice.
Disclaimer
This guide is a summary of the main provisions of the RWE Group relevant to you and your benefits. It is not, and is not intended to be, a summary of every detail of the RWE Group or to cover every set of circumstances.
The RWE Group’s detailed benefit provisions are set out in its formal governing documents, the trust deed and rules. This guide summarises the benefits provided by the RWE Group and its related provisions. Whilst every effort has been made to summarise the benefits and provisions of the RWE Group accurately, if there are any differences between this guide and the trust deed and rules, the trust deed and rules (as amended from time to time) will apply and override the terms of this guide.
This guide is dated January 2025. Every effort has been made to ensure the guide is up to date and accurate at the time of writing, however, subsequent changes to the RWE Group’s governing documents, applicable legislation and/or the tax regime may consequently affect its accuracy or completeness.